Customize Not Working

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I am unable to customize the theme as the save & publish does not work and the site does not appear in the display pane. I have imported the demo assets for Hudson. I have tried deactiviating all of the plugins one by one and then all at the same time but it does not resolve the issue. In addition I was sent the template with the redux framework in development mode and I am not certain if this is creating the issue. I am not at all a developer just a marketer.

surgeon

Hello!
Please send me a private message with login credentials to your WordPress installation - I'll immediately start to investigate what happening there.

sergisilvan

Hello,

I have the same problem. Can you help us?

Thanks,

Sergi

surgeon

Hi,
this particular issue was caused by a hosting, which was using obsolete PHP version. Make sure you have PHP 5.3 or newer.

markuse

Hello, i have the same problem. Can you look at it? Php 7.0.11 - http://vichta.cz/phpinfo.php and fatmoon madison theme. Thank you.

surgeon

Hi

markuse said: Hello, i have the same problem. Can you look at it? Php 7.0.11 - http://vichta.cz/phpinfo.php and fatmoon madison theme. Thank you.

please provide login credentials, send it via private message.
without it I can just guess.

avirili

Hello, I have the same problem. The Save and Publish button is always in the "Saved" status and I cannot customize settings. site http://demo-livolsi.rosettanet.it PHP version 5.6

surgeon

Hi

avirili said: Hello, I have the same problem. The Save and Publish button is always in the "Saved" status and I cannot customize settings. site http://demo-livolsi.rosettanet.it PHP version 5.6

do you have problems with logo image?

avirili

No I cannot customize anything

Air

Have you increased your PHP memory like described here? :
https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
http://apollo13.eu/docs/apollo13_framework_theme/#!/issues_importing_demo_data

With kind regards.

avirili

Have you increased your PHP memory like described here? :
https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
http://apollo13.eu/docs/apollo13_framework_theme/#!/issues_importing_demo_data

Yes I changed memory limit in wp-config.php: 96M seems fine but with 128M the site stops working entirely (blank page)

Air

You maybe hitting some server limit there, and your server fails with to high limit. Hard to tell.
If 96 works, then go with it :-)

With kind regards.

avirili

If 96 works, then go with it :-)

Fine, but I still cannot customize theme settings.

Air

Where is your site hosted? Could you give access to your php_info result?

surgeon

Hi Avirili.

avirili said: Fine, but I still cannot customize theme settings.

I deactivated 5 plugins (look at screenshot) and then the customizer works fine.
So Deactivate them, and then activate one by one and check after each step if customizer is working - so you will know which plugin is breaking the customizer.

avirili

Great! Thank you!

avirili

I deactivated 5 plugins (look at screenshot) and then the customizer works fine.
So Deactivate them, and then activate one by one and check after each step if customizer is working - so you will know which plugin is breaking the customizer.

The problem was caused by IgniteWoo Updater, a plugin which is needed to update WooCommerce Wishlists Pro, so I think it can stay inactive and I will activate it only when an update is needed.