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Fatal Error after install

Hi there,

I've installed the latest version of the the theme and wordpress (both fresh installs yesterday),

but after installing the theme I am receiving an error when trying to reach the customize menu in wordpress.

"Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 72 bytes) in /main/wp-content/plugins/redux-framework/ReduxCore/framework.php on line 2321"

www.pureivory.ca/main is the site.

Any help would be greatly appreciated.

Cheers,

Max

Comments

  • Posts: 1,758
    Hello Max!
    Your report is making me think that your server might be not optimized.
    Please refer to: http://www.apollo13.eu/docs/fatmoon/#!/issues_importing_demo_data
    Can you provide php info of your website?
    Remember to rate our theme if you like it ;)
    All the Best.
  • Posts: 3
    hi there,

    you're correct, the site is using 5.4 - I should be selecting 5.6, yes?
  • Posts: 1,758
    As for memory management 5.6 is far more better - so Yes, we recommend to switch to 5.6
    You could try using php 7 if it's available on your hosting.
    Remember to rate our theme if you like it ;)
    All the Best.
  • Posts: 3
    thanks a bunch! that seems to have fixed the error message!

    unfortunately my hosting does not offer 7, but i'll keep an eye out in the future.

    Thanks again!

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