Before you ask please READ THIS

problem to save

in FatMoon Posts: 4


I am unable to save my changes . Even clicking save it does not change . I have this problem and can not solve.


Comments

  • AirAir
    Posts: 10,970
    Hello:-)

    Save what? Post, theme options? If you have same problem as described here http://support.apollo13.eu/discussion/4150/creating-album-work#latest then please update theme.

    With kind regards.
  • Posts: 4
    When I change the logo image , or any information , it does not save .

    I'm talking about the general theme customization and configuration. Create pages and edit it works normal.
  • AirAir
    Posts: 10,970
    OK now you are more clear :-)

    Do you have any cache plugins? Please try debuging by disabling plugins as described here http://support.apollo13.eu/discussion/12/before-you-ask-read-this-#debug_issue

    Problem might also be in your WordPress memory limit(but this is just pure guess) -> https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    With kind regards.
  • Posts: 4


    I contacted the hosting and has been made ​​php memory change. Deactivated plugins and error persists. Any configuration that I do on the subject, it does not save . How do I proceed? I really need to alerações on the site .
  • AirAir
    Posts: 10,970
    Could you please send me temporary access to your WordPress and FTP so I could check there what is going on? Send it here on forum via private message(click on my nick, in top-right corner you will find option "Message"). In message please attach LINK to topic it applies to.

    By sending access to WordPress I mean:
    -create new ADMIN account with fake e-mail
    -set some password to this account
    -send me created login and password

    With kind regards.
  • Posts: 4

    I sent my data , anything ask me please.
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