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Cant install plugin

edited October 2016 in FatMoon Posts: 2
Just purchased and downloaded theme yesterday. After about 6 attempts to install this plugin, has failed. I've read the install documentation and I've tried different ways and every time i activate fatmoon theme, it prompts me with an FTP settings screen with a broken submit button. I'm running this on a cpanel server with a ton of other wordpress sites I manage without any issues.

I've done the following.

- Fresh Wordpress install.
- Unzipped theme into location.

Attempted to activate theme: failed.

Troubleshooting:
- Manually installed and activated all associated fatmoon plugins from the advance/plugins directory in the theme pkg.
- Created wp-content/uploads and set writable permissions.

Attempted to activate theme: failed.

- Changed permissions for entire wp-content folder to owner apache.apache and chmod 777 (for testing installer ability to write to directories.)

Attempted to activate theme: failed...again.

Please advise.
Screen Shot 2016-10-20 at 9.24.37 AM.png
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Screen Shot 2016-10-20 at 9.34.36 AM.png
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Post edited by digeratie on

Comments

  • Posts: 1,758
    Hello!
    You should try to install it from admin panel, not via FTP.
    Just increase maximum upload file size, and try this way.
    If this wont help - please send me private message with all needed credentials, I'll take a look at it.
    Remember to rate our theme if you like it ;)
    All the Best.
  • The theme installed successfully, but the same error was produced when I clicked 'Activate' on the theme installation success page. I will private msg you now with details.
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