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Importer returned data in wrong format. Probably unexpected HTML leaked into server... JSON format.

modern1modern1
in Rife Posts: 22
I am unable to install plugins, demo content, etc. for RAVEN design for RIFE theme. I'm getting error message: "Importer returned data in wrong format. Probably unexpected HTML leaked into server reply instead of JSON format."

I've already increased Server Memory and increased Execution Limit. Still not working. Please advise. Error Log:

Error in a row: 1 Error status: Importer returned data in wrong format. Probably unexpected HTML leaked into server reply instead of JSON format.
Error in a row: 2 Error status: Importer returned data in wrong format. Probably unexpected HTML leaked into server reply instead of JSON format.
Error in a row: 3 Error status: Importer returned data in wrong format. Probably unexpected HTML leaked into server reply instead of JSON format.
Error in a row: 4 Error status: Importer returned data in wrong format. Probably unexpected HTML leaked into server reply instead of JSON format.
Error in a row: 5 Error status: Importer returned data in wrong format. Probably unexpected HTML leaked into server reply instead of JSON format.
Error in a row: 6 Error status: Importer returned data in wrong format. Probably unexpected HTML leaked into server reply instead of JSON format.
Error in a row: 7 Error status: Importer returned data in wrong format. Probably unexpected HTML leaked into server reply instead of JSON format.
Error in a row: 8 Error status: Importer returned data in wrong format. Probably unexpected HTML leaked into server reply instead of JSON format.
Error in a row: 9 Error status: Importer returned data in wrong format. Probably unexpected HTML leaked into server reply instead of JSON format.
Error in a row: 10 Error status: Importer returned data in wrong format. Probably unexpected HTML leaked into server reply instead of JSON format.
Importer returned data in wrong format. Probably unexpected HTML leaked into server reply instead of JSON format.

Comments

  • AirAir
    Posts: 10,970
    Hello :-)

    I would try first by disabling all plugins, and then running import again.
    Do you have similar problems with importing other Designs of Rife?

    With kind regards.
  • modern1modern1
    Posts: 22
    Hello. I tried your suggestion of disabling all plugins, and then running import again but got the same error. RAVEN design is the only design that I've tried to import. I don't need other designs of Rife.
  • AirAir
    Posts: 10,970
    Hey again :-)

    In that case I will take a look.

    Could you please send me temporary access to your WordPress so I could check there what is going on? Send it here on forum via private message(click on my nick, in top-right corner you will find option "Message"). In message please add LINK to topic it applies to.

    By sending access to WordPress I mean:
    -create new ADMIN account with fake e-mail
    -set some password to this account
    -send me created login and password
  • modern1modern1
    Posts: 22
    Ok, I sent access in private message to you. Thanks.
  • AirAir
    edited March 2018 Posts: 10,970
    It was my mistake, as I have put Raven data in wrong directory on our server for Rife Pro. Thanks for info & help!

    With kind regards.
    Post edited by Air on
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