Design Importer- Not recognizing purchase code
Hello, the design importer in A13 OneLander WP theme is rejecting my valid purchase code, same code used to sign up for this support forum.
I reported this via the TF comment thread and was told that it's possibly due to issue with Envato API redirecting to https, and I changed the envy.php file as suggested but problem remains.
Please advise what to do now as I need to import the demo.
I reported this via the TF comment thread and was told that it's possibly due to issue with Envato API redirecting to https, and I changed the envy.php file as suggested but problem remains.
Please advise what to do now as I need to import the demo.
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If change in code didn't help I think I will have to take a look on your installation.
Could you please send me temporary access to your WordPress and FTP so I could check there what is going on? Send it here on forum via private message(click on my nick, in top-right corner you will find option "Message"). In message please add LINK to topic it applies to.
By sending access to WordPress I mean:
-create new ADMIN account with fake e-mail
-set some password to this account
-send me created login and password
With kind regards.
Thanks for help with this.
It was issue with timeout of connection. There was 5 second time for server to connect to license server, and for some reason it wasn't enough in your case. So I have changed it to 30 seconds and code got verified fine :-)
I will add same fix to next update.
Big thanks for help!
With kind regards.