Lightbox in Works views empty

chardavidson

I have added 2 new works into the One Lander template with the "view in Lightbox" enabled. When I click on the thumbnail, the lightbox appears, but it is empty. This also happens with the default Works included in the theme.

You can view here: http://v2-test.smallandmighty.com/#a13lightbox-work-10671

Air

Hey :-)

Seems that your works return 404 error, see http://v2-test.smallandmighty.com/work/the-workroom/
Please try refreshing permalinks https://rifetheme.com/apollo13-framework/docs/basic-setup/permalinks/

With kind regards.

chardavidson

That worked! Thank you so much for your help.

chardavidson

I should clarify. It works to set the Permalinks to "Plain". When I switch it back to "Post Name" I get an error again.

Any insight you have here is much appreciated.

Air

Hey :-)

I suspect it could be connected to something else, but hard to tell what.


Could you please send me temporary access to your WordPress so I could check there what is going on? Send it here on the forum via private message(click on my nick, in top-right corner you will find option "Message"). In message please add LINK to topic it applies to.

By sending access to WordPress I mean:
-create a new ADMIN account with a fake e-mail
-set some password to this account
-send me created login and password

Air

Hey, I have been on your site, didn't use data you have send me yet.
For me, your works work fine with a default permalinks.

Works as normal link http://v2-test.smallandmighty.com/?work=handmade-at-amazon
and as lightbox link http://v2-test.smallandmighty.com/#a13lightbox-work-11194

Can you confirm it?

With kind regards.

chardavidson

You’re correct, changing the Permalink settings to “Plain” will cause the Lightbox to work properly, with ?work={work-title} as the links and #a13lightbox-work-{work-ID} in the Lightbox.

The other Permalink settings are still very important and don’t work, however. I need to use the “Post Name” Permalink setting as I send many other pages, besides work pages, to my users. If I have to use the “Plain” setting, my users will be required to use an ugly URL like /?p=12345, and not a nice URL like /page-title.

Can the Lightbox work properly with the Permalink setting of “Post Name”? It seems the #a13lightbox-work-{work-ID} should be independent of the Permalink setting?

Also, I did follow the advice in this help article. It covers what I am trying to do, but Permalinks that are set to Post Name still do not work.
https://rifetheme.com/apollo13-framework/docs/basic-setup/permalinks/

Air

Hey :-)

I have logged into your website and changed permalink again to nicer version.
It seems this is the server issue, not the theme.

I say this cause even normal pages doesn't work with pretty permalink, see this http://v2-test.smallandmighty.com/journal/

I think you have to contact your hosting administrator, and once you will be able to make normal pages to work, then it will be fine :-)

chardavidson said: It seems the #a13lightbox-work-{work-ID} should be independent of the Permalink setting?

It still has to "suck" work content via AJAX by using traditional permalink :-) So they are not independent.

With kind regards.