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Theme import

in PhotoProof Posts: 7
Hello,

Me again, I've managed to put in the purchase code but whenever I try to import the n. 03 theme it says it can't communicate with the server as you can see in the attached file. I have php7.1 and everything was green before importing.

Any suggestions?

import3.PNG
813 x 369 - 21K

Comments

  • AirAir
    Posts: 9,964
    Hey :-)

    It seems that our servers are overloaded recently by some bots. Please try again to import.

    If it will not work I will check if this can be something on your installation.

    With kind regards.
  • Posts: 7
    Hello,

    I've tried to make the import again the same error appeared.
  • AirAir
    Posts: 9,964
    Could you please send me temporary* access to your WordPress so I could check there what is going on? Send it here on the forum via private message(click on my nick, in top-right corner you will find option "Message"). In message please add LINK to topic it applies to.

    By sending access to WordPress I mean:
    -create a new ADMIN account with a fake e-mail
    -set some password to this account
    -send me created login and password

    *temporary - please delete this account after I am done, for your safety!
  • Posts: 7
    The former authentication is still available if you need I will resend them to you
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