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woocommerce tiles empty

in FatMoon Posts: 124
If you scroll down in my woocommerce shop page to click load more products, the products load but without images.


  • AirAir
    Posts: 10,970
    Hello :-)

    Please update the theme, as in the last update this issue was solved.

    It is connected to the Jetpack module for lazy loading images, which doesn't fire on its own when you load more items.

    With kind regards.
  • Posts: 124
    Hi Air,
    I have child theme. Regardless, I updated Fatmoon theme, problem still exists.
    Do you have instruction to update child theme?
  • AirAir
    Posts: 10,970
    Hey :-)

    You don't have to update the child theme.
    I have just checked and indeed code is in place but somehow it doesn't fire up.

    Would you mind if I inspect it on your installation and fix it?

    Could you please send me temporary* access to your WordPress so I could check there what is going on? Send it here on the forum via private message(click on my nick, in top-right corner you will find option "Message"). In message please add LINK to topic it applies to.

    By sending access to WordPress I mean:
    -create a new ADMIN account with a fake e-mail
    -set some password to this account
    -send me created login and password

    *temporary - please delete this account after I am done, for your safety!
  • AirAir
    Posts: 10,970
    Hey :-)

    It seems it was cache, as once I logged in, and edited the theme file, it started to work.
    I have checked in private mode in 2 browsers, so it should be good :-)
  • Posts: 124
    Thanks for help. Cheers!
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