Contact Form Issue & Video Bugging in Full Width

scenecreamer

Hi,

I'm having some issues with the contact form, it isn't sending e-mails at all, any thoughts in how can I solve this (I'm using the most updated theme version).

Another Issue I'm having is that when I place a video (youtube or vimeo) on a Full Width album it bugs the sequence. It starts to appear in front of every other item on the sequence.

The website can be seen at: http://www.alexsheeny.com/

These are just the two things i'm struggling to get my website 100%. Thanks!!

scenecreamer

Hi, another question emerged. When I access the website through my iPhone the Menu link sometimes appear and sometimes don't (like they're just the same color as the background). Can you please check this for me?

Air

Hello,

Contact
I can see that you are redirected to wrong place after sending form. Go to Settings-> Permalinks and set some other then default value. Then if it won't help come back to me.

Video
Sorry I won't dig your site to find proper album where you used video - provide direct link.

Responsive
No there is no such option, but always you could break something if you edited style.css. Use plugin or child theme for modifications http://apollo13.eu/docs/hypershot/#!/modification_of_theme

With regards.

scenecreamer

Hi Air, about the contact issues, changing the permalink setting solved it perfectly, thanks a lot.

The video gallery direct link is: http://www.alexsheeny.com/album/osklen-fw-2013-into-the-mountains/ (I haven't had any problems with Firefox, but Chrome and Safari gave me the exact problem)

About the mobile/iPhone issue: when you access the website in an older (not too old but not the most updated) version of safari, and you click that square to open the menu, it shows a blank menu. the menu is there but there's something white overriding the menu links. any clues that what that may be?

Thanks a lot for the support, my website is finished, solving these last matters and i'm good.

You guys do a great job on support. Props!

Air

Hi scenecreamer :-)

About video here is topic about it and I am afraid it is not solvable http://support.apollo13.eu/discussion/814/problems-with-video-on-mobile
It only happens on mobile safari(iPad IPhone). Do you see this issue on mobile device or desktop computer?

I have just checked on my iPad and on your site this issue is even worse. If you could try to switching back to compressed CSS and check if it then would be better. I will have to do something about this issue, cause preloading video is causing issue on mobile safari. You can also try to move video from last position(6) to some previous, but it is pure guess from my site :-)

Menu: Again you are talking about some mobile device, right? Could you post screen shot of issue? What device you use?
EDIT: OK I saw same on iPad but only on album with video issue.

We will solve it somehow :-)

With regards.

scenecreamer

Yeah, it only happened with the video. I'm seeing this video issue both on Mobiles and Desktops =/

Air

Have you tried all my ideas from post above?

scenecreamer said: I'm seeing this video issue both on Mobiles and Desktops =/

Desktop: Mac , Windows? What browser?
Mobile: what device?

With regards.

scenecreamer

Mac, Chrome and Safari. Firefox had no problems at all.

Mobile iOS 6 @ Safari.

Sorry for the late info.

Regards

Air

As you don't answer all my questions we will have to break it down in smaller steps, but firstly get newest update from ThemeForest and check if it suits you :-)

How to update http://apollo13.eu/docs/hypershot/#!/installation_update_update_theme

With regards.