Issue when using variations

Comments

• Air

  October 2018 Posts: 10,970

  Hey :-)
  
  Please check the private message that I have just send you. Thanks!
  
  With kind regards.
• Air

  October 2018 Posts: 10,970

  Hey :-)

  Weseggs said: It seems to be due to a conflict caused by the script in /public_html/wp-content/themes/fatmoon/js/jquery.countdown.min.js.

  How did you come up with idea that it is caused by this script? I would rather suspect different thing coming in conflict.
  

  Weseggs said: That script replaces one of the standard WordPress JavaScript functions related to templating, which is used by the script that loads variations. The replacement function returns an unexpected output, and that prevents WooCommerce from loading the variations.

  How did you come up with this observation? This is a script for countdown shortcode, and It doesn't have such things that you describe.
  
  I am asking you all this, cause I don't see anything in your screen shot that would suggest this.
  
  1. Could you turn on "buggy behavior", so I could check what is happening?
  2. Does this issue only show up on a product with variation?
  
  With kind regards.
• Weseggs

  October 2018 Posts: 32

  A fella who does some coding for me come up with the above. I renamed that file and now that issue is not there. Just getting an expect 404 error now.
  
  It only shows up with product variations
• Weseggs

  October 2018 Posts: 32

  What buggy behavior?
• Air

  October 2018 Posts: 10,970

  I asked could you return it back to the situation when it was broken, so I could see what is happening?
  
  With kind regards.
• Weseggs

  October 2018 Posts: 32

  Hi Air,
  
  Yes I can do that, can we book in a time that suits? I just dont want to leave it like that as its on my live site
• Air

  October 2018 Posts: 10,970

  Hey :-)
  
  If you can, fire it in about 1 hour and I will take a look at it.
  
  Also, please send me temporary access to your WordPress so I could check there what is going on. Send it here on the forum via private message(click on my nick, in top-right corner you will find option "Message"). In message please add LINK to topic it applies to.
  
  By sending access to WordPress I mean:
  -create a new ADMIN account with a fake e-mail
  -set some password to this account
  -send me created login and password
  
  With kind regards.
• Weseggs

  October 2018 Posts: 32

  All done, I have reverted to the fault situation
  
  Just let me know once you are finished
• Weseggs

  October 2018 Posts: 32

  Its funny, I just reverted the renamed file and the original issue is now not there. But I am unable to add the product to the card with the variables filled in.
  
  See what you think
  
  Its a bit slow when using an admin account, just bear with it (another bug)
• Air

  October 2018 Posts: 10,970

  Please try this code for removing conflicting script:

  /*
   * Removes countdown script that conflicts with variable product in current configuration
   */
  function weseggs_remove_conflict_script(){
      //old naming
      wp_deregister_script( 'jquery.countdown' );
      //new naming
      wp_deregister_script( 'jquery-countdown' );
  }
  add_action( 'wp_enqueue_scripts', 'weseggs_remove_conflict_script', 30 ); //fires after scripts are registered by theme

  Add it in child theme in functions.php. You can add it at end of the file but before PHP closing tag, that looks like this ?>
  
  With kind regards.
• Weseggs

  October 2018 Posts: 32

  I tried the code but it stops the main page from loading
  
  any thoughts?
• Air

  October 2018 Posts: 10,970

  Can you show me the screenshot how code looked after you inserted it? I suppose there was an error on adding code the file, probably slightly wrong place.
  
  With kind regards.
• Weseggs

  October 2018 Posts: 32

  Here is what I have

  txt

  txt

  functions.txt

  8K
• Air

  October 2018 Posts: 10,970

  Looks good to me.
  
  However, it may need an extra empty line at end of this file.
  
  Try inserting this code I gave you, before this code :
  include_once( 'automatewoo-custom.php' );
  
  If this will still not work send me temporary FTP access by private message and I will do it for you.
  
  With kind regards.