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Elementor error

in Rife Posts: 42
I installed Caroline Rifle design a long time ago. From the very beginning I could not enter the Elementor edition in the "Home" page, the "Preview Could Not Be Loaded" error appeared. Interestingly, all the other sites from the imported Caroline were working fine and I could edit them. I built practically the whole page with Elementor and the time has come that I need to edit the Home page.
Can I give you a login and password to my website so that you see how it is?

Comments

  • AirAir
    Posts: 10,970
    Hey :-)

    How much memory do you have on your server? Maybe you are reaching the limit?

    See WP Memory limit https://rifetheme.com/help/docs/getting-started/checking-server-requirements/

    With kind regards.
  • Posts: 42
    WP Memory limit it 256MB.
  • AirAir
    Posts: 10,970
    OK:-)

    Could you please send me temporary access to your WordPress so I could check there what is going on? Send it here on the forum via private message(click on my nick, in top-right corner you will find option "Message"). In message please add LINK to topic it applies to.

    By sending access to WordPress I mean:
    -create a new ADMIN account with a fake e-mail
    -set some password to this account
    -send me created login and password
  • AirAir
    Posts: 10,970
    Hey :-)

    Your front-page is set as an album. Albums are very simple and mostly gallery oriented, with by default disabled area for content(this is why Elementor is failing probably).

    You can enable it from theme options, but I would advise a different approach.

    Create a new page for your front-page, edit it with elementor. You can use theme widgets to add a list of albums where ever you want later: https://rifetheme.com/help/docs/content-management/elementor-widgets/

    Remember to set your new page as a front page as explained here https://rifetheme.com/help/docs/basic-setup/front-page/

    With kind regards.
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