The main page with the full width of my website is having some minor issues on 'covering te full screen'. You may refer to the screenshot and link as attached. Thanks.
-> google chrome -> more tools -> clear browsing data -> Basic - > cached images and files -> clear data -> google chrome -> more tools -> clear browsing data -> Advanced- > cached images and files -> clear data
Outcome: Still the same
2. The action was taken: View in Private Mode
-> google chrome -> New incognito window
Outcome: Still the same (refer to the screenshot as attached)
Have you seen a similar issue on any of our demos?
<--- No, I have not seen any. All Live demo sites home page are PERFECT. That's why I am curious about mine. This issue happened since day 1, I changed those images.
Below is the list of Current Active Plugins:
1. Bluehost 2. Analytify Google Analytics 3. Yoast SEO 4. Anti-Spam by CleanTalk 5. Apollo13 Framework Extensions 6. WP Classic Editor 7. Elementor 8. Elementor Header, Footer & block 9. Google Fonts Typography 10. Health Check & Troubleshooting 11. ImageMagick Sharpen Resized Images 12. Jetpack by WordPress.com 13. Rife Elementor Extensions & Templates 14. Scriptless Social Sharing 15. Tawk.to Live Chat 16. To Top 17. UpdraftPlus - Backup/Restore 18. WordPress Importer 19. W3 Total Cache 20. WP File Download Light 21. WP Mail SMTP 22. WP Security Audit Log 23. WPForms Lite
I just clear cached images and files once again, and the outcome is still the same. Nothing has changed.
OK. I have seen something similar in another user. I will try to copy your images and recreate a similar album on my installation to hunt down the issue.
Thanks for all the help with this issue. I will ket you know once I find out something.
No problem at all. Understand you might require some times to troubleshoot/countermeasure the challenges.
While doing so, I think it would be better for me to seek for alternative theme design, instead of showing the flaws that might not really look good. (No offense ya)
I'd appreciate you can guide me on changing the current theme to "Peeky" rifetheme.com/peeky/
Comments
I have just checked your website, and even stretched window to 4000px of width, but it was fine for me all the way.
Maybe you have something cached?
Please try to view your website in the private mode of the browser, to eliminate cache issues from interfering.
Let me know the result.
With kind regards.
1. The action was taken: Clear cached
-> google chrome -> more tools -> clear browsing data -> Basic - > cached images and files -> clear data
-> google chrome -> more tools -> clear browsing data -> Advanced- > cached images and files -> clear data
Outcome: Still the same
2. The action was taken: View in Private Mode
-> google chrome -> New incognito window
Outcome: Still the same (refer to the screenshot as attached)
What should I do the next? Please assist. Thanks.
We have checked carefully with Daniel, and we were able to recreate this. However, it seems to happen only on your website.
Have you seen a similar issue on any of our demos?
Please try to disable all other plugins beside Elementor and Apollo13 Framework Extensions and check then if it will help.
I am asking this to eliminate interfering from other plugins with some CSS injections.
Please let me know the result.
With kind regards.
Have you seen a similar issue on any of our demos?
<--- No, I have not seen any. All Live demo sites home page are PERFECT. That's why I am curious about mine. This issue happened since day 1, I changed those images.
Below is the list of Current Active Plugins:
1. Bluehost
2. Analytify Google Analytics
3. Yoast SEO
4. Anti-Spam by CleanTalk
5. Apollo13 Framework Extensions
6. WP Classic Editor
7. Elementor
8. Elementor Header, Footer & block
9. Google Fonts Typography
10. Health Check & Troubleshooting
11. ImageMagick Sharpen Resized Images
12. Jetpack by WordPress.com
13. Rife Elementor Extensions & Templates
14. Scriptless Social Sharing
15. Tawk.to Live Chat
16. To Top
17. UpdraftPlus - Backup/Restore
18. WordPress Importer
19. W3 Total Cache
20. WP File Download Light
21. WP Mail SMTP
22. WP Security Audit Log
23. WPForms Lite
I just clear cached images and files once again, and the outcome is still the same. Nothing has changed.
Any possibility because of Bluehost?
With kind regards.
Sorry for making you confused.
First, I deactivated 'not so important' plugins. Then remained active plugins as listed because I believe they are the primary plugins.
Lastly, I cleared cached and testing it all over again and the outcome was still the same.
Hope it clarifies. Thanks.
OK. I have seen something similar in another user. I will try to copy your images and recreate a similar album on my installation to hunt down the issue.
Thanks for all the help with this issue. I will ket you know once I find out something.
With kind regards.
No problem at all. Understand you might require some times to troubleshoot/countermeasure the challenges.
While doing so, I think it would be better for me to seek for alternative theme design, instead of showing the flaws that might not really look good. (No offense ya)
I'd appreciate you can guide me on changing the current theme to "Peeky" rifetheme.com/peeky/
Thank you.
Yes, I am in the middle of debugging this issue. Probably fix will come with the update of Apollo13 framework Extensions plugin.
As for the peeky demo: if you want to switch the type of album to the scroller, you can do it by editing the Album on your front page and changing its type to the "scroller parallax". You can do it in the Album details section https://rifetheme.com/help/docs/content-management/albums-works-post-types/album-options/
With kind regards.
I tried. But it doesn't work. The scale down effect does not reflect at my website. Please refer the screenshot as below.
Please advice. Thanks.
You have to edit your front page and instead of slider insert there scroller widget https://rifetheme.com/help/docs/content-management/elementor-widgets/
This should help :-)
With kind regards.