Hi Simon, Daniel,
Apologies for gate-crashing your exchange but I have a similar question.
Once I set up my shop, I would like to have both Portrait and Landscape formats. Is there an option to set the resolution as described but for both?
Kind r…
Not completely. The < and > buttons work but the "down arrow" and play button stop working.
Clicking on the down arrow, in fact, gives a similar result to the original problem where the images along the bottom of the screen "bounce". As if t…
Hi,
Yes, it's like switching a switch. ON = stop working. OFF = Working.
Would it help if we started a TeamViewer screen sharing session so you can see what happens from my screen directly?
If so, we could arrange it for some time convenient nex…
It happens with any browser on my iMac and as soon as I refresh the page after activating the Jetpack Photon option. Same happens if I log out of all admin screens and clear cache, etc.
I don't know if it helps but I see that it tries to start auto…
Hi Air & Daniel,
I was looking for some of the different blog and shop layouts that were available.
As you rightly point out, it would be easier for me to go and create the ones I want than to delete a load of unwanted.
Thanks again for your …
Air,
Re your first point everything is in good working order... All in the correct order. Mine was an afterthought before checking that element.
Regarding your second point (Jetpack). It still does not work. I really do not understand why as it on…
Fantastic support Air!
Thank you so much. I've installed the new version of the theme and autoplay is working like a dream now in all 3 languages.
I've been thinking, could the order of images could be a WPML issue rather than your theme? If so, …
Thanks Air,
I will keep separate topics in mind for all future reference.
Deactivated all plugins again and completely cleared cache, history on Macbook to use that to test separate from iMac admin machine. Also logged out of Admin machine and cl…
Hello again Air,
You're probably thinking I'm a nuisance!
I've resolved the problem of the English not working on the iMac. :-) Seems like it is a plugin problem! I deactivated all the plugins and the English page worked. Activated them one by on…
Hi Air,
food for thought on Monday as I was out Friday night.
To add some complexity, I've tested it on my iPhone 4S and everything is working exactly as it should be... Using safari. Everything loads, runs and switches languages correctly. Even c…
Could my issues be mac related then (my main machine) - a parameter somewhere...? On Dell (with windows), my results seem to echo yours.
I don't know where to set the first image in the translated version as WPML (allegedly) doesn't duplicate the …
Tested deactivating the language menu and hiding languages without translations and this has no effect.
What seems strange is I have set the same parameters on my page as they are on the Photon demo site which I have access to.
I could provide yo…
A difficult one then... The original language album (English) from the Photon theme demo data is set to a photograph and the video is the 5th item yet this page does not work properly. I'm trying to find out how to change the order of photos in the …
I've tried it on a Dell laptop just now and it autoplays in English (using Google Chrome or Firefox) but not in French or Italian. So the behaviour seems to be different on different technologies.
The buttons on the bottom right hand side of the pa…
Hey Air,
That seems to have worked a dream. It loads the footer correctly having changed the two files. Perfect.
I discovered another issue but I'll open a new record for it.
Thanks for the quick turnarounds.
Alistair
I've found this seems to only happen when the front page is set to show a single album and any of the albums (in my case Full Width Slider) are selected to use as front page.
Oh, not sure if it is useful but this does not appear to be device specific as it happens on mobile phone and desktop (iMac) and in Safari, Google Chrome and Firefox.
Good Morning Air,
Received their email last night and new template is now successfully installed. WooCommerce is up to date.
Thanks for the very quick turnaround.
Alistair