Please give us more info on this. 1) Desktop or mobile, maybe both? 2) The same on one of our demo? Which one? 3) Please send the link to your website.
It looks like the problem with the Slider Revolution (not our theme). I can try to fix it but you need to send me temporary access to your WordPress panel so I could check there what is going on? Send it here on forum via private message(click on my nick, in top-right corner you will find option "Message").
By sending access to WordPress I mean: -create new ADMIN account with fake e-mail -set some password to this account -send me created login and password
Comments
Please give us more info on this.
1) Desktop or mobile, maybe both?
2) The same on one of our demo? Which one?
3) Please send the link to your website.
With Regards
Daniel
Here are the answer´s for your questions.
Please give us more info on this.
1) Desktop or mobile, maybe both? Both on Safari
2) The same on one of our demo? Which one? Theme is London and homepage is Osaka
3) Please send the link to your website. http://portugalfilms.com/
Thank you
Maria
Please try to enable this option (see file in the attachment) and let me know.
Don't forget to clear your cache
With Regards
Daniel
This is already done. Is not the problem.
Can you please let me know what else can be?
Thank you,
Maria
It looks like the problem with the Slider Revolution (not our theme).
I can try to fix it but you need to send me temporary access to your WordPress panel so I could check there what is going on? Send it here on forum via private message(click on my nick, in top-right corner you will find option "Message").
By sending access to WordPress I mean:
-create new ADMIN account with fake e-mail
-set some password to this account
-send me created login and password
With Regards
Daniel
You never came back to me with an answer. I really need to sort this out could you help?
Thank you,
Maria
Just saw your message will check it for you. This comment above makes no sense with the message.
Thank you for your help,
Maria