surgeon
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marko said: What about the customization issue? Well, I checked briefly Customizer and it's working. Which setting for footer is not working for you?
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Thanks. I can't get more that 7 second even after cache clearing. Which page exactly is so slow to you? marko said: The other issue (might be part of the first one): the customization takes ages and sometimes it doesn't even work. E.g.: I can't cus…
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I send you private message with a question.
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Sandyvato said: But how come I don't get to see the slider on homepage even now? Slider is visible in public, in back-end editor it's not. Sandyvato said: Plz resolve quickly or I will choose another template. I'm doing my best.
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Could you please provide login credentials via private message? I'll take a look at it.
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OK, IE 11 it shall be I'll focus on this browser
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I simply can't reproduce this error. Please provide me detailed information on your device/OS/browser/browser version.
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Hello David. Yes, you can. while editing the page - go to the very bottom, below main editor there's a box 'Page datails' Open 'Header' tab. Chose one 'Header color variant' for home page and another one for other pages. Then go to cusotmizer >&g…
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Hi, got it! You're missing functions.php file from the main fatmoon folder. Don't know how it's possible, somehow it was deleted back in the day when you first noticed website failure. Now it's ok.
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Hi, WooCommerce is generating a 'WordPress database error Duplicate key'. First occurance was back in 08 December. So first question: are you using the WooCommerce? (you have no products) If yes - please update the WooCommerce to 3.6.9 If this will …
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Hello. let's go with some facts Sonja said: and the color of the footer is almost black that's true Sonja said: In the settings I choose for light colours Which colors did you set like this? Sonja said: but the text of my contact form is dark …
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Any particular device have this issue or you get this unwanted effect no matter the devise/browser?
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Hi. The very first thing to do for you is to update the FatMoon theme. You're using 1.0.4 version with latest WordPress and it's highly recommended to update to the latest 1.1.5. All issues should disappear.
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ok, there's nothing obvious why your website is doing this. Strange think is that FatMoon seams to be not completely loaded. Few features are missing. things that you can try on your own: - deactivate all extra plugins that you added to default pl…
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Hi. The problem is not solved yet, I'm still trying to catch this bug. I know that it's content related - If you edit a simple page, like 404 - front-end editor is doing OK. I need some more time to point the problem source. Please confirm if you ca…
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Ok, I got in. Is there any particular situation when you observe this issues? One thing that you could look at - image sizes. Your picture at the first tab is like 3000x5000 pixels. The rest is not that optimized too.
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Hi, exper669 said: So is there any way to get the social icons to fit on the top line? I've made the logo text smaller and even deleted the 3rd social icon hoping it would fit, but no luck. this is to be done by a custom css, but this is tricky. H…
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Hello, is this website live? I'm trying to access it with date you've send me in private message, but I can't access it.
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Try this one: https://wordpress.org/plugins/post-duplicator/
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Wp-Admin login page is working. please provide login credentials (send it via private message) and the we can take a look at the situation.
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Sandyvato said: However, my issue of the theme hanging when I try to edit home page with VC has not been addressed yet. It keeps showing me the spinner but home page doesn't loadCould you please look into that. Yes, we're looking into that. Until …
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'Image for HIGH DPI screen' was empty - that + some caching issues could be a cause.
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Hi, there's another solution. Edit the page with this issue, go to the very bottom, below the editor. There you have see option panel. Go to 'Header' tab and set 'Hide content under header' to 'Turn it off'
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Hello. Could you send me login credentials? Send them via private message.
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An now - I can see - it's ok? Right?
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Hi, Sandyvato said: I am also having issues with VC. I am unable to edit the site using VC. It just shows that it is loading but never loads the page so that I may edit it. Plz help! The problem exists only in front-end editor: can you…
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Hi. please go to Customizing ▸ Header settings >> Type, variant, background and make sure that both 'Background hover color' and 'Background color' is set to what exactly you want. If you're using a different header variant - make sure you se…
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Hi, we modified 'Custom Heading' shortcode, refer to http://apollo13.eu/docs/apollo13_framework_theme/#!/vc-custom-heading. Enable 'Enable responsive font size?' and set 'Compression ratio' to '1' - should be enough.
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Hi mashakit said: it still appears in mobile view and i don't know how to get rid of it can't confirm. don't see any white bar in mobile view. mashakit said: As for the menu, how do i set it to be white and bigger on all of the pages? Where do i …
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Hi, I see what you mean. But the current design is like this not without reason. You should rather focus on applying custom styles for content main container and add some top-padding when browser goes under particular width. Please provide an url o…
