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Before you ask please READ THIS

Please resolve Album issus !

tonngodoctonngodoc
in FatMoon Posts: 10
Very easy !

Short "DESCRIPTION" - Album will load normaly : http://bykiethoney.com/album/puca/
Long "DESCRIPTION" - Album will load if scroll down : http://bykiethoney.com/album/come-back-to-basic/

Comments

  • AirAir
    Posts: 10,970
    Hi there:-)

    Are you continuing your topic form here http://support.apollo13.eu/discussion/4445/my-album-do-not-show-automatic#latest ? Cause you stopped responding last time. If yes then please reply there and also reply to my private message regrading that case.

    Your links doesn't work(I can't see your albums), as your page is probably set in maintenance mode.

    With kind regards.
  • tonngodoctonngodoc
    edited December 2016 Posts: 10
    Yes, Im so sorry because I cant find that topic !

    maintenance mode turned off ! You can see everything now :D
    Post edited by tonngodoc on
  • AirAir
    Posts: 10,970
    OK, I understand. I can't recreate same bug on my installation, so if you don't mind I would want to do it on your site.

    Could you please send me temporary access to your WordPress and FTP so I could check there what is going on? Send it here on forum via private message(click on my nick, in top-right corner you will find option "Message"). In message please attach LINK to topic it applies to.

    By sending access to WordPress I mean:
    -create new ADMIN account with fake e-mail
    -set some password to this account
    -send me created login and password

    With kind regards.
  • tonngodoctonngodoc
    Posts: 10
    I think if you have a very long description, It must be longer than web browser to much then you will have same bugs.
  • AirAir
    Posts: 10,970
    Nope, it is not enough for this bug. I have album with long description that I work all the time on, and it loads fine. I will try to use your data to check this issue.

    With kind regards.
  • AirAir
    Posts: 10,970
    Thanks for data. Issue was indeed connected to height of content in sidebar. My personal album wasn't suffering cause of this issue just by luck:-S
    Thanks for help, fix will be added in next update.

    With kind regards.
  • tonngodoctonngodoc
    Posts: 10
    Thank you very much !

    My client didn't known and said "Oh, My site is loading too slowlly". hahaha

    Kinddest regards !

  • AirAir
    Posts: 10,970
    My bad :-) Thanks for patience and help!
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