louise
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- louise
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Hi, thanks for rechecking this problem - not sure there was quite a need to be so rude with your reply. I am sure you can appreciate my frustration at losing business and money over this matter. We had already checked and rechecked all of the plug…
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Hi we did this but it didnt make any difference I'm afraid. My store has been working fine up until your last fame update so we are considering changing the theme if this cannot be resolved urgently. I am loosing sales over this and am not happy.
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Hi, I have just sent you a private message. Just wanted to also add a screen shot of what the checkout looks like when the problem occurs. Thanks
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Hi, we were not able to reproduce the same issue on your demo as it doesn't contain the same set up as ours. I have used your theme for over a year without a problem until recently. Everything is up to date, theme, plugins and everything. My deve…
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Hi, the trouble is that different items have different image sizes so what size, in your opinion, should I set the product images to to get good results?
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Sorry Air but in Fame theme->General I don't have Woocommerce theme settings only:- Front Page & Google Analytics So therefore cannot locate the area you refer to - please help
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Hi, I have discovered over the weekend that the problem had been caused by another plugin which we have now disabled - sorry for any inconvenience and thank you for your help with it - much appreciated. Louise
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Hi there, could I have response to my latest comment please - I really need to get this problem fixed as my customers can't change passwords etc. I should have mentioned that before we upgraded to woocommerce 2.2.4 recently, the problem was occurin…
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Hi, I am currently on woocommerce 2.2.4 so maybe this is the issue? Look forward to hearing from you. Louise
