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Unable to import demo data - internal server error

in FatMoon Posts: 7
Hi

I am trying to import the Montreal demo into the theme but it gets halfway through the install (just at the point it says it is importing 'content') and then fails with an internal server error (screenshot attached).

I have asked my host to increase all the upload limits but it still fails. Can you please tell me what else I can try? I will send you WP admin login on private message so you can investigate the issue.

Thanks
Screen Shot 2017-05-16 at 14.50.33.png
1522 x 916 - 677K

Comments

  • Posts: 7
    Sorry, just to update this is now working, it was the WP memory limit still being set too low. I increased it to 256mb and the demo installed with no problems.

    Thanks
  • AirAir
    Posts: 10,970
    Hello :-)

    Thanks for info! Just for record - could you tell me how much memory you had set when it didn't work?

    With kind regards.
  • Posts: 7
    Yes it was set to 64mb when it was failing to install. Cheers
  • AirAir
    Posts: 10,970
    Thank you for information!
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