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Server Error Import Sweet Demo

edited May 2017 in FatMoon Posts: 4
I am trying to import the Sweet and Sour demo into the theme. It fails everytime at "importing content". I tried several ways to install (full, with all options like plugins as well only with content option). Memory is set to 256MB.

Do you have a hint what to do? Elsewise I could send you an admin login.

Nils
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Post edited by nilsschirmer on

Comments

  • AirAir
    Posts: 10,970
    Hello :-)

    I got access data from you, so I will investigate why is this happening.

    Will reply soon.

    With kind regards.
  • Posts: 2
    Hallo, I have the same problem with importing a demo. Memory is 256MB and I deactivated all plugins before import. Please help me to find out what it is.

    Vic
  • AirAir
    Posts: 10,970
    Hello vikmos :-)

    1. Which demo you try to install?
    2. What error you get while importing - you can post screen shot how importer looks when it crashes.

    With kind regards.
  • Posts: 2
    Hello:)
    I tried to install Bethany.

    Thank you
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  • AirAir
    Posts: 10,970
    https://www.take-a-screenshot.org/ - how to make screen shot ;-)

    I don't see any error on your "Screen shot", anyway, if you say it crashes I will need access to your installation.

    Could you please send me temporary access to your WordPress and FTP so I could check there what is going on? Send it here on forum via private message(click on my nick, in top-right corner you will find option "Message"). In message please add LINK to topic it applies to.

    By sending access to WordPress I mean:
    -create new ADMIN account with fake e-mail
    -set some password to this account
    -send me created login and password

    With kind regards.
  • AirAir
    Posts: 10,970
    Fixed - in new version of theme (1.3.0 soon to be released) will be fix to importer that will prevent such situations in most cases.

    Thanks for help!
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