Before you ask please READ THIS

link from fb/insta small homepage slider

edited January 2018 in PhotoProof Posts: 4
Hello,
When I click the link to the website from an instagram or Facebook account from mobile makes the image slider small. When you click the refresh or title page within the app, it resets and displays it correctly, just not initially. Any ideas?
Post edited by lgphotocreative on

Comments

  • AirAir
    Posts: 10,970
    Hello:-)

    1. Could you post me screen shot how it looks?

    2. On what device you test it?

    3. Could you also post link to that website where it happens?

    With kind regards.
  • Hi,
    Thanks for the reply.
    This is the homepage on an iPhone 6+. It happens when i click my site link from FB or Insta.
    image
  • When you refresh the page, it goes back to normal. image
    Photo Jan 21, 10 13 47 AM.png
    1125 x 2001 - 820K
  • AirAir
    Posts: 10,970
    I must admit it is strange. I will monitor this, and inform you as soon as we will find reason or solution.

    Anyway I see theme header is too high in your case, cause of options that you used. It will be fixed for next update, and hopefully will also help a bit with this issue.

    With kind regards.
  • AirAir
    Posts: 10,970
    I think you could implement this fix for theme header on your page, while waiting for update, and we will see what is the effect.

    Go to photoproof/js/script.js line ~1569 and change:
    else{
    	access.css('min-height', h);
    }
    to
    else{
    	if(size > break_point[2]){
    		access.css('min-height', h);
    	}
    	else{
    		access.css('min-height', '');
    	}
    }
    With kind regards.
  • AirAir
    Posts: 10,970
    I have tested your website on the iPhone SE (the same specs as the IPhone 6)

    Tested on Safari going from facebook to your site, and it worked fine.

    I wonder why you see it different on your phone.

    With kind regards.
  • AirAir
    edited January 2018 Posts: 10,970
    I think this issue will be solved in 1.6.1, as I have found some issue with resizing images in slider, and it is probably same thing. Update should be released this week.

    With kind regards.
    Post edited by Air on
  • Thank you! The update fixed it.
Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!