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Desgin importer Error
zaman
March 2018
in
FatMoon
Posts: 2
I am getting following error while importing a design
Server returned "Internal Server Error" while importing. It usually mean misconfiguration in server/WordPress.
Comments
Air
March 2018
Posts: 10,970
Hello zaman:-)
What version number of FatMoon theme do you have?
Can you send screen shot of server requirements table on your installation? Like here
http://rifetheme.com/apollo13-framework/docs/getting-started/checking-server-requirements/
With kind regards.
zaman
March 2018
Posts: 2
FatMoonVersion: 1.7.0-alpha
Screen Shot 2018-03-03 at 2.13.39 am.png
1228 x 850
-
114K
Air
March 2018
Posts: 10,970
Ooo man, thanks for info! It appears that somehow wrong version was send to ThemeForest, as version 1.7.0 is not released yet. Newest version is 1.6.5
Correct version was uploaded to ThemeForest today. Soon reviewer should accept it and it will be available for download.
So download it when
Last Update
date will be from today in here
https://themeforest.net/item/fatmoon-creative-photography-multipurpose-theme/15966469
Please try it, and check if it will fix issue for you.
You can safely remove current version of theme & upload that from TF.
If this will not solve importer issues, then I will take a look at your installation.
With kind regards.
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March 2018
zaman
March 2018
Air
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What version number of FatMoon theme do you have?
Can you send screen shot of server requirements table on your installation? Like here http://rifetheme.com/apollo13-framework/docs/getting-started/checking-server-requirements/
With kind regards.
Correct version was uploaded to ThemeForest today. Soon reviewer should accept it and it will be available for download.
So download it when Last Update date will be from today in here https://themeforest.net/item/fatmoon-creative-photography-multipurpose-theme/15966469
Please try it, and check if it will fix issue for you.
You can safely remove current version of theme & upload that from TF.
If this will not solve importer issues, then I will take a look at your installation.
With kind regards.