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page does not show anything after import

edited May 2018 in FatMoon Posts: 3
we just installed wordpress, fatmoon and fatmoon child theme, entered the purchase code and importet the demo-content "devon".
the site shows nothing, even the source code is only some rows [see screenshot].

what could be wrong with the page?
686 x 219 - 70K
Post edited by achteins on


  • AirAir
    Posts: 10,970

    For sure you have encountered some PHP error. Please enable debug mode as described here or here

    Then come back to me:-)

    With regards.
  • Posts: 3
    hello i added the code from

    but it outputs nothing.

    what is wrong? could ist be a problem with the purchase code?
  • AirAir
    Posts: 10,970
    No it is not problem with Purchase code. It looks like debug mode works different on your server(doesn't work ;-) ).

    I think it will be better if I take a look, as I am now on vacation, and it will be hard to direct you to manual actions :-)

    Could you please send me temporary access to your WordPress and FTP so I could check there what is going on? Send it here on forum via private message(click on my nick, in top-right corner you will find option "Message"). In message please add LINK to topic it applies to.

    By sending access to WordPress I mean:
    -create new ADMIN account with fake e-mail
    -set some password to this account
    -send me created login and password

    I will take a look at it later once you send me all the details.
  • AirAir
    Posts: 10,970

    Thanks for data. I have logged to your site and it loads fine. I have enabled main menu, just to be sure it loads. I see you have maintenance mode on, so no logged users don't see header and footer.

    I didn't notice any issues. Maybe it only happens on your user? Could you check on my login?

    With kind regards.
  • Posts: 3
    hello. thank you for your help. "maintenance mode" was the key to solve the problem.
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