Installing slider revoluter

goodguyrobert

i bought your pro licence and i am trying on localhost to set up a page with a splash theme.
When the importer finishes the log gave me this error:
Installing Slider Revolution

Downloading installation package from
http://rifetheme.com/wpcontent/themes/rife/advance/plugins/revslider.zip…

Download failed. Not Found

i am wondering if its my problem or yours..
Looking forward to your reply

Air

Hey there:-)

Should be fixed right now. Try importing again.

Big thanks for letting me know, it was my fault in the last update.

With kind regards.

goodguyrobert

Thank you very much for solving this problem

goodguyrobert

Hey now that you fixed the first problem other problem occured. Now i am having problems with elementor on home page, about us and on contact. There are no sections just 1 elementor text editor and everything is in there. It is not like in the live preview.
I am wondering if you can check this out and let me know what you find out.
Best regards.

Air

Hey :-)

Have you made clear import with selecting Remove current content ?

Please check https://rifetheme.com/help/docs/installation-updating/importing-designs/importer-configuration/

With kind regards.

goodguyrobert

Yes i tried your suggestion several times but every time i get the same results.
I don't know what I did wrong

Air

Yesterday we have found out that there was an issue with latest Elementor. Please follow this solution: https://support.apollo13.eu/discussion/comment/22278/#Comment_22278
, or just update the theme to version 1.8.3 and try import once again.

Sorry for the issue.

With kind regards.

goodguyrobert

Now it works thankyou very much

Air

Great!

Sorry for troubles. I just couldn't know about this clash before. Now I will be more on alert in case of similar situations.

With kind regards.

goodguyrobert

I understand and btw your product and support is amazing . im glad we found solution
best regards