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There is a possible bug on page details

in Rife Posts: 11
Hi,

There is a problem when I try to change the page details.

The only thing can be changed is Layout & Sidebar, when I click on any other thing nothing happens and can't change it as an example I want to change the background and it doesn't work.

Note: I have tried 5 different browsers and still having the same issue.
Screenshot 2019-10-17 at 03.11.28.png
1624 x 772 - 91K

Comments

  • AirAir
    Posts: 10,092
    Hey :-)

    Please give me a link to a page where you have tried to change background. It is possible, that rows Added in Elementor have own background color that covers page background set in those options.

    With kind regards.
  • Posts: 11
    Hi @Air
    This is my contact page ( I want to add different backgrounds on each page )
    https://aeclick.co/contact-us/

    I want to do it like this:

    https://www.pxlpht.com/contact/
  • AirAir
    Posts: 10,092
    Hey :-)

    Indeed I don't see any background set for this page, and sections in Elementor are transparent.

    Could you please send me temporary* access to your WordPress so I could check there what is going on? Send it here on the forum via private message(click on my nick, in top-right corner you will find option "Message"). In message please add LINK to topic it applies to.

    By sending access to WordPress I mean:
    -create a new ADMIN account with a fake e-mail
    -set some password to this account
    -send me created login and password

    *temporary - please delete this account after I am done, for your safety!
  • AirAir
    Posts: 10,092
    Hey :-)

    Thanks for the access.

    I have set a background without any issues.

    Please see the attached screenshot to see where I have edited it.
    image

    Now that I have checked your screenshot once again, it looks like you might be facing JavaScript error.

    Could you tell me what browser do you use?

    Could you also try to disable all other plugins except for Apollo13 Framework Extensions and check if you will face the issue again?

    With kind regards.
    screenshot-aeclick.co-2019.10.28-10_18_30.png
    1213 x 832 - 25K
  • Posts: 11
    Thank you
  • AirAir
    Posts: 10,092
    Hey :-)

    Did you solve this issue?

    With kind regards.
  • edited November 5 Posts: 11
    Hi Air,

    I did that, but still having the same issue
    Post edited by aeclick on
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