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Fatmoon Theme not working with Wordpress

WesWes
in FatMoon Posts: 13
I've had the Fatmoon theme for some time. But this week when I checked my site it had crashed. I was able to turn the theme off to access my WP but have yet to figure out why there was an issue and how I can resolve this.

Can anyone help shed light on the issue so I can fix it?

Comments

  • Posts: 43
    Hi,
    do you have any kind of error log or screenshots, what is your website's URL?
    Support, The
  • WesWes
    Posts: 13
    No when I activate it I just get a white screen that says
    https://wesleyjones.net/


    "There has been a critical error on this website. Please check your site admin email inbox for instructions.

    Learn more about troubleshooting WordPress."
  • Posts: 43
    This is way to few information to draw the concluding diagnosis.
    Moreover - I checked your other threads here and for instance - https://www.wesleyjones.net/wesleyjones/portfolio/ - works fine, but it has pretty obsolete version of fatmoon installed.
    The homepage on the other hand looks pretty weird.

    Can you elaborate more about your website - what's what and why the homepage seems not to have any theme?
    Support, The
  • WesWes
    Posts: 13
    Ya I've been trying to figure out the issue.... This Fatmoon was download back in 2017 I want to say and up until a week ago it seemed to work.

    Basically the all the styles have been removed. I had to turn the theme off because it won't let me use WP with it. I can turn it back on if that helps?

  • WesWes
    Posts: 13
    So for example the word Welcome should not be there.... just the slider. There should be no shopping cart. There shouldn't really be a footer.... especially with all that content. I know that's all theme based. And maybe its as simple as deleting the FatMoon I have and reinstalling it.
  • WesWes
    Posts: 13
    This is what I seem when the theme is on
    Screenshot 2024-03-16 at 1.25.49 PM.png
    3456 x 2160 - 247K
  • Posts: 43
    Sorry to hear that.
    You have a website with theme that is 7 years old. Many things can go wrong.
    But I'm not able to do anything without checking the website myself. I would have to have access both to the website admin panel and to the hosting to be able to read the error logs.
    But this is way beyond the support scope so you will have to pay for this service.
    Support, The
  • Posts: 43
    In theory - yes.
    Support, The
  • WesWes
    Posts: 13
    K I'll try and remove what I have and reinstall :)
  • WesWes
    Posts: 13
    Some stuff needs to be tweeked.... but this is pretty damn close.
    https://wesleyjones.net/
    Thank you for your help
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