Performance & customization issues
Hi, I'm working on our new website using your fatmoon theme.
There are two major issues we're facing. 1st: the general performance of the website is terrible. The loading times are sometimes beyond 15 sec. And we're not using any crazy images. Also, I turned off all the plugins we don't need.
Additionally, I have another website running on that server and it performs just fine.
The other issue (might be part of the first one): the customization takes ages and sometimes it doesn't even work. E.g.: I can't customize the footer. Changes won't be saved etc.
There are two major issues we're facing. 1st: the general performance of the website is terrible. The loading times are sometimes beyond 15 sec. And we're not using any crazy images. Also, I turned off all the plugins we don't need.
Additionally, I have another website running on that server and it performs just fine.
The other issue (might be part of the first one): the customization takes ages and sometimes it doesn't even work. E.g.: I can't customize the footer. Changes won't be saved etc.
Post edited by marko on
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Comments
I'll take a look at it.
All the Best.
I can't get more that 7 second even after cache clearing.
Which page exactly is so slow to you?
What exactly you want to change?
All the Best.
What about the customization issue?
Which setting for footer is not working for you?
All the Best.
E.g. I'm trying to change the setting from 5 to 3 columns in our footer. Sometimes I simply can't press "Save", sometimes it works. But when I get back to the settings, it's back to 5.
Could there any other reason for these issues?
All the Best.