I have setup some custom attributes / variations for a product on our site. But when you try to load it from the front end the variations dont come up.
See the attached image as inspected by chrome
It seems to be due to a conflict caused by the script in /public_html/wp-content/themes/fatmoon/js/jquery.countdown.min.js.
That script replaces one of the standard WordPress JavaScript functions related to templating, which is used by the script that loads variations. The replacement function returns an unexpected output, and that prevents WooCommerce from loading the variations.
A workaround, has been to rename file jquery.countdown.min.js, so that it's not loaded. That triggers an error on the page (because the file is not there), but it allows us to use the page correctly.
https://www.weseggs.com.au/shop/retail-products/barongarook-ham/Have you seen this before?
Comments
Please check the private message that I have just send you. Thanks!
With kind regards.
How did you come up with this observation? This is a script for countdown shortcode, and It doesn't have such things that you describe.
I am asking you all this, cause I don't see anything in your screen shot that would suggest this.
1. Could you turn on "buggy behavior", so I could check what is happening?
2. Does this issue only show up on a product with variation?
With kind regards.
It only shows up with product variations
With kind regards.
Yes I can do that, can we book in a time that suits? I just dont want to leave it like that as its on my live site
If you can, fire it in about 1 hour and I will take a look at it.
Also, please send me temporary access to your WordPress so I could check there what is going on. Send it here on the forum via private message(click on my nick, in top-right corner you will find option "Message"). In message please add LINK to topic it applies to.
By sending access to WordPress I mean:
-create a new ADMIN account with a fake e-mail
-set some password to this account
-send me created login and password
With kind regards.
Just let me know once you are finished
See what you think
Its a bit slow when using an admin account, just bear with it (another bug)
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With kind regards.
any thoughts?
With kind regards.
However, it may need an extra empty line at end of this file.
Try inserting this code I gave you, before this code :
include_once( 'automatewoo-custom.php' );
If this will still not work send me temporary FTP access by private message and I will do it for you.
With kind regards.