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getting error and site crash

Hi there,
I have a Rife Pro theme and my site has crashed twice this week. I talked to Flywheel and they said:

"there appears to be a fatal error related to the theme in the directory /www/wp-content/themes/rife/advance/sidebars.php on line 54"

Can you please help? Many thanks.

Regards,

Bill

Comments

  • AirAir
    Posts: 10,970
    Hello :-)

    This mysterious situation was patched in last update. Please update the theme and it should be fine.

    Do you know in which situations this crash occured?

    With kind regards.
  • Hi,

    Thanks for getting back to me. I just updated the theme.

    I got a 504 error on both occasions. Hopefully, all is sorted now :)

    --Bill
  • AirAir
    Posts: 10,970
    Hey Bill :-)

    Yes, 504 error was the server reacting to the issue. However, my question is do you remember what you were doing exactly that this happend?

    With kind regards.
  • the recent crash, I was uploading a new file from my computer to update an already published page using Elementor. The 1st crash, I can't exactly remember but was updating a page with Elementor.

    --Bill
  • AirAir
    Posts: 10,970
    Thanks for the details. I believe I could be on track what was causing those issues as I got some more details in other topi https://support.apollo13.eu/discussion/6037/wpsite-health-causes-error-messages#latest

    With kind regards.
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