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sound with video - sound not working...

Hi Dan and Air,

I'm happy with my home page: www.artoflifefilms.com, but the biggest annoyance is that the sound doesn't play with my video on the home page.

I've looked everywhere, on Elementor and in the Customize settings, but there doesn't seem to be anything for the sound for the video.

Can you point me in the right direction please?

Just about to double check the documentation again but hoping you can help?

Thanks,

Heather

Comments

  • AirAir
    Posts: 10,970
    Hey :-)

    A few years ago there was a change in browsers policy, that if the video is set to autoplay, it will work only if it will be muted. Otherwise, it wouldn't even play.

    More info here https://developers.google.com/web/updates/2017/09/autoplay-policy-changes

    With kind regards.
  • Thanks, it's just I see so many sites where the music plays... do you know why this is?
  • AirAir
    Posts: 10,970
    Hey :-)

    As far as I remember, if a user already made some actions in the past on the website, then there is option to autoplay sound for such a user. However, this behavior depends on user-website past history.

    With kind regards.
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