Xenopr
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- Xenopr
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Basically what is happening is that there is definitely an issue with this theme. There is no where for me to update it besides redownloading it and deleting the old fatmoon theme and then reinstalling it. However this, then, looses all of my custom…
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Thanks so much for this suggestion! I have successfully set up the envato market plugin and there is no suggestion to update my theme. When I try to install it, it does not work either. Any suggestions? Thanks so much!
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Thank you for the quick response! I reverted back and all is working now, however I cannot edit my page with WP Bakery page builder. Which is why I updated it before. Any ideas on how to resolve this or will I not be able to use WPB until an update …
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Hi Air, That fixed all my issues (you're awesome!). Appreciate the help, Thank you! - Xeno
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Air, I just went to Variant dark - overwrites and there are no logos there at all. I only have logos on Appearance → Customize → Header Settings → Logo
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Hi Air, Thank you for looking into this. I have left you a message with the temporary login information. I will remove the logo from that location. Thanks, Xeno
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Hi Air, So I've reached out to me my hosting provider and they did this - https://uk.godaddy.com/help/enable-debug-errors-in-wordpress-24013 and the post grid is still not loading. They mentioned that they cannot see the grid loading at all and sug…
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Hi Air, Here is link to a page to which I would like to have the grid - https://xenophonstrategies.com/services/crisis-communication/ As you can see, it's loading indefinitely. I also wan't to mention that I would like to use this same post grid …
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Hi Air, To add on to this thread - I'm trying to use this same grid on a different page and it will not load. Are you able to use the same grid on multiple pages? Thanks, Xeno
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Hey Air, That worked(: Thank you! Best, Xeno
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Hey, Here is the link to the site - https://xenophonstrategies.com/ I think adding css would be ideal but if it's not doable I can go in and edit the function. Thanks, Xeno
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Hello, I already checked to make sure there was enough space on the server and there definitely is. I sent you a message with the temporary login credentials. Thanks for looking into it. Best, Xeno
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Hello, I've updated the theme to the latest version and I am still having this issue with the image uploads. Any suggestions? Thanks, Xeno
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Air, I could not find where the css is coming from on the page but I did add the suggested code and it worked. Thank you!
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Hi Air, I've successfully updated the theme and I'm still experiencing the same issue with the header and image uploads. What should I do? Thanks, Xeno
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Hello Air, I have tried this multiple times and it will not work. I keep getting the error mentioned above. Best, Xeno
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Hey, I'm attempting to update the theme by uploading the new version since I don't see any updates on my dashboard and I'm getting the following error: Destination folder already exists. /home/xenophonaccess/public_html/wp-content/themes/fatmoon/ …
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Apologies, I was looking at the Wordpress version. For FatMoon, I'm running 1.1.8
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Hey, The site is password protected so I will send you a message with the password to access it. I'm currently running FatMoon 4.9.4 - Xeno
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Hello Again, I recently transferred over the temporary site (preview.tankcarresourcecenter.com) to the permanent live site (tankcarresourcecenter.com) and ever since I made the switch I am having the same issue as before with the custom heading on …
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That worked, Thank you!
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Sure thing! Here is the link - http://preview.tankcarresourcecenter.com/ I'll send you the password through private message.
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Hi Air, Thanks for your help. The header suggestion helped and it is now white but I'm having trouble with the logo - it does not appear in any page. I have read many threads regarding this issue and cannot figure out why the logo does not appear. …
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Hi Air, Don't know what you did but it works now (: Thank you!
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Hi! I think it's frozen on the backend. I can't add, edit or save anything on any existing sliders or create new ones. I haven't added any new plugins either and what is currently there is up to date so I'm not sure what is causing the issue. Here'…
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Can you tell me how to send a private email to you.
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These are the plug-ins we have on the site. I can't see which one might be causing the issue. Thoughts?
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Thanks for the speedy response! I refreshed my browser, but I still see the dark header variety. Link: preview.tankcarresourcecenter.com
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I now see my logo, after doing no updates. However, I am unable to set my landing page logo and menu to "light". • White logos have been added to the "Variant light" header settings, in "Customize" panel, • ...and I have chosen the light "header c…
