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Products showing sideways in chrome but normal in safari

edited June 2016 in Fame Posts: 13
my products seem to be changing orientation , i don't know if it is a bug as one browser shows them perfectly how i uploaded them while the next shows to be horizontal.imageimage
chrome.png
1280 x 800 - 669K
safari.png
1280 x 800 - 475K
Post edited by reema04 on

Comments

  • AirAir
    Posts: 10,970
    Hello there:-)

    Please don't spam our mailboxes. You happend to post topic when already we have left office. Also http://support.apollo13.eu/discussion/12/before-you-ask-read-this-#response_time

    It would be nice if you could tell me more, like link to your site, what are those browser versions, and have you done any changes to code. Maybe you have some plugin that adds fancy styles - it would be good to test it.

    Please see http://support.apollo13.eu/discussion/12/before-you-ask-read-this-#reporting_issue_rules

    With kind regards.
  • Posts: 13
    i added this snippet to achieve 4 rows for related products but i had removed it shortly after.
    The link to my site is www.tiaclothesgirl.com , safari's browser version is 9.1.1 and chrome's is 51.0.2704.63 (64-bit)

    function woo_related_products_limit() {
    global $product;

    $args['posts_per_page'] = 6;
    return $args;
    }
    add_filter( 'woocommerce_output_related_products_args', 'jk_related_products_args' );
    function jk_related_products_args( $args ) {
    $args['posts_per_page'] = 4; // 4 related products
    $args['columns'] = 2; // arranged in 2 columns
    return $args;
    }

  • Posts: 13
    No plugins added just that snippet
  • AirAir
    Posts: 10,970
    I am in home already, however quick answer:
    I don't know what you are using, but images served are rotated while served by server, see http://i1.wp.com/www.tiaclothesgirl.com/wp-content/uploads/2016/05/DSC00087-1-e1464028052649.jpg?resize=350,420

    It means it that on server level is serving bad images(rotated).

    I don't understand yet why on other browsers it looks fine - first time encountering such issue.

    With kind regards.
  • Posts: 13
    So what does that mean for me ? do you think if i delete those images and upload them again it will make a difference?
  • Posts: 13
    woocommerce plugin , hosted by hostmonster
  • Posts: 13
    found the problem , jetpack photon
  • AirAir
    Posts: 10,970
    That is interesting. Have you switched it off to fix ti, or changed some option in it?
    reema04 said: found the problem , jetpack photon
    Then what about that? :
    reema04 said: No plugins added just that snippet
    With kind regards.
  • Posts: 13
    switched it off and that did the trick
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