Hey Folks!

During March of 2020, and possibly April, answers may be delayed more than it usually happens. This is caused by my personal situation that requires a lot of time from me to be dedicated elsewhere, and also because of the local things that are happening currently cause of the all things connected to "Corona Virus".

Please be patient, all answers are coming as soon as possible, even if I have to stay late at night :-)

Sorry for any inconvenience.

Air.
Before you ask please READ THIS

Visual Composer not working

Hi,

Suddenly my visual composer stopped working, I guess after I made the update to the newer version of wordpress. What can I do?

Thank you
Rob

Comments

  • Posts: 1,758
    Hello,
    I think that you don't have the latest Chillout version.
    Version 1.4.6 is compatible with latest WordPress.
    Remember to rate our theme if you like it ;)
    All the Best.
  • edited September 2016 Posts: 3
    Hello,

    Okay, I did, I uploaded the new version, updated all plugins but I can't update 'WPBakery Visual Composer', it says Installed version: 4.5.1, Minimum required version and Available version: : 4.11.2.1 . Trying to click on 'uodate' but nothing is happening. Where is the problem?

    CheerS
    Post edited by roblondon on
  • Posts: 1,758
    So you must delete the old one it manually via FTP.
    navigate to wp-content/plugins and delete js_composer folder, then go bact to admin panel and install new one in the same way as you tried before.
    Remember to rate our theme if you like it ;)
    All the Best.
  • I tried to delete but then I can't go back to the admin panel. I can see just the white screen
  • Posts: 1,758
    The plugin package is located in '..\wp-content\themes\chillout\inc\plugins' and its name is 'js_composer.zip.
    Unpack it and copy via FTP to 'wp-content/plugins' folder
    Remember to rate our theme if you like it ;)
    All the Best.
  • Thank you! This solved my problem!
  • Hello, can you email me the updated template as well. I am having issues updating via Visual Composer. Thank you. roland@8pointmarketing.com
  • Posts: 400
    Hello Roland

    Check your inbox.

    Best Regards
    Daniel
    Lead Graphic Designer
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