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Visual Composer Install fails

in Thirteen Posts: 4
Dear Sir,
i now installed your beautiful Template. After installing plugin, it show me that the plugin installation of js_composer.zip goes wrong.

Before that is not installed, i cant install the demo data.

Pls help..

Comments

  • Posts: 4
    By installing plugin will shown:

    Request failed: Parseerror
  • AirAir
    Posts: 9,964
    Hello there:-)

    Please try installing Visual composer manually then. You can find it in wp-content/themes/thirteen/advance/plugins/js_composer.zip

    Please tell if helps.

    With kind regards.
  • Posts: 4
    Hey there,
    i tried already. It doesn't works.

    :(
  • AirAir
    Posts: 9,964
    That is strange.

    Could you please send me temporary access to your WordPress so I could check there what is going on? Send it here on forum via private message(click on my nick, in top-right corner you will find option "Message"). In message please add LINK to topic it applies to.

    By sending access to WordPress I mean:
    -create new ADMIN account with fake e-mail
    -set some password to this account
    -send me created login and password
  • AirAir
    Posts: 9,964
    You had some older, or not fully installed VC on your server, and it blocked manual install. Now it works :-)

    With kind regards.
  • Posts: 4
    THX :D
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