Elementor not working where Mailchimp embedded sing-up form code is pasted

LindaHo

Hi,

I would need your advice.

After I included an embedded Mailchimp sign-up form to my Home page I noticed that Elementor editor loaded in but on the right side (where I can make changes) it became empty and white. The content wasn't showing even if I could see the space for it was there. In reality the content is there but Elementor is not showing it. ( I loaded up a snapshot of what I see). I pasted the Mailchimp embedded code in a text box.

I am wondering if there is any specific way I could fix this issue. On the long run it might cause me a headache. Currently I am happy with the homepage and I did some minor changes using the WP Editor instead but it messes sometimes the formatting.

Many thanks in advance for your help!
Best,
Linda

Air

Hey Linda:-)

It seems like clash between those 2 plugins, and it maybe best to talk with their developers.
However if you tell me what is exact name of mailchimp plugin then I will take a look also.

With kind regards.

LindaHo

Hi Air!

Thank you for your answer. I will contact Mailchimp as well.

Thank you also for wanting to take a look at it.

I am not using any plugin. I just generated straight on the mailchimp website (mailchimp.com) within my list>sign-up forms> embedded forms the content and it automatically generated the code below I just pasted in the text tab (in WP editor- adding a snapshot pic).

Thank you!
Linda

LindaHo

I am sending 2 attachments that might help you:
- snapshot of where I pasted the code (JPEG)
- the code (Word doc)

Air

OK Linda.

Such code will only cause problems, and you should use plugins to add newsletter. Adding such code in WordPress editor/Elementor is not safe, and rather not accepted by those scripts, and can make such issues.

Better use plugin like https://wordpress.org/plugins/mailchimp-for-wp/

With kind regards.

LindaHo

Hi Air,

Many thanks for your advice! I am a newbie keen to learn and this was a good lesson.

Also let me pause here and let you know how much I do enjoy using the RIFE theme! My website is looking really really nice! So THANK YOU for creating it and providing all the help as well! I do appreciate them a lot!

Now back to the remaining challenge:

What I did:
- I removed the Mailchimp code and used the plugin you suggested above. Now I have a shortcode pasted in the text and it works.

Current challenges remaining:
- Unfortunately Elementor is still blank when I try to open it on the Home page. Other pages work well. I am wondering if I need to do anything to the plugin to try to motivate it to work again.

- Unfortunately the Header style on the Home page changed to Upper Case only even if I am using the default settings (H2 for ex). I would love to fix that. I doubt my audience would appreciate the Upper Case style.

I am very sorry for the mess!
Many thanks in advance!
Kind regards,
Linda

Air

Hey Linda:-)

I am glad you like Rife theme so much. Hope it will get only better for you.

As for Elementor issue: if you like I can take a look, cause I suspect there can be some JavaScript error remaining after previous code was inserted.

Could you please send me temporary access to your WordPress so I could check there what is going on? Send it here on forum via private message(click on my nick, in top-right corner you will find option "Message"). In message please add LINK to topic it applies to.

By sending access to WordPress I mean:
-create new ADMIN account with fake e-mail
-set some password to this account
-send me created login and password

LindaHo said: Unfortunately the Header style on the Home page changed to Upper Case only even if I am using the default settings (H2 for ex). I would love to fix that. I doubt my audience would appreciate the Upper Case style.

Could you show me link to page where I could see it, so I could understand better which element it is exactly? Did this happen after mailchimp issue?

With kind regards.