I have purchased & installed your PhotoProof theme & child theme. However, the Elementor is not working, can you be of a help please? First it just said it can't load the preview, so according to their how-to I have enabled the safe mode (didn't help), then switched to 2019 theme and back to PhotoProof as they adviced (didn't help either). However, now it says there are missing files in the theme, instead of that "can't load preview" error message.
I tried to uninstall and install the theme again (since it didn't say this before) but it stayed the same. When I click on learn more it just opens a blank page, therefore I have no idea how to proceed further.
Do I have to go Pro on the Elementor plugin? Is there a way how to edit the pages without the Elementor? Is there a way how to make Elementor work on my page?
Further info you might need:
- website: jonafriedri.cz
- WP, theme, plugins - all up to date
- There should be no conflicting plugins, I had a new/clean install of WP before installing the theme
- I did not add any other plugins, then those recommended for the theme
- I did downloaded and imported the demo data