Elementor stuck on loading screen and theme looks different
Hello,
I've purchased this theme yesterday (05.01.2021) and setup a clean WP installation on a PHP7.3 Litespeed server. Installed the theme and imported the demo content. The webesite loads and looks more or less like the demo with slight changes and some bugs. For exampla, popup screen under "Our Work" loads an empty box with no content at all. In addition, there no option to load Elementor, at all. Once I try to "Edit with Elementor" it gets stuck on loading screen. Tries to follow the guide bellow:
https://pixify.net/blog/fix-elementor-stuck-on-loading-screen/
No luck. This website is urgent for my client and there's nothing I can do to help. The client claimes some editing was working for her but once she tried to save the page she got an error "Updating failed. The response is not a valid JSON response". I have to say I'm not sure where did the client tried editing as I was not even able to get Elementor to load.
Please advice ASAP.
Appriciated,
Guy.
I've purchased this theme yesterday (05.01.2021) and setup a clean WP installation on a PHP7.3 Litespeed server. Installed the theme and imported the demo content. The webesite loads and looks more or less like the demo with slight changes and some bugs. For exampla, popup screen under "Our Work" loads an empty box with no content at all. In addition, there no option to load Elementor, at all. Once I try to "Edit with Elementor" it gets stuck on loading screen. Tries to follow the guide bellow:
https://pixify.net/blog/fix-elementor-stuck-on-loading-screen/
No luck. This website is urgent for my client and there's nothing I can do to help. The client claimes some editing was working for her but once she tried to save the page she got an error "Updating failed. The response is not a valid JSON response". I have to say I'm not sure where did the client tried editing as I was not even able to get Elementor to load.
Please advice ASAP.
Appriciated,
Guy.
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Comments
Can I see a live link to see this issue?
I believe there can be some JavaScript issues in your case, but it will be hard to guess without a live example.
With kind regards.
https://vimodo.co.il/
For not loading works please try to refresh permalinks as explained here https://rifetheme.com/apollo13-framework/docs/basic-setup/permalinks/#in-case-of-404-error-for-albums-or-works-–-refresh-permalinks
After this check does it work and also does it solve the editing issue.
I can also see that your page reports some HTTPS issues, but mainly it is about images being served by HTTP instead of HTTPS.
To solve this you can reset logo images in theme settings, and background of section in elementor.
With kind regards.
B.R.
Thanks for the feedback!